Terms & Conditions

This privacy policy explains how our organisation uses the personal data we collect from you when you use our website.

Topics:
• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?
Hierbarcilla Ltd collects the following data:
• Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?
You directly provide Hierbarcilla Ltd with most of the data we collect. We collect data and process data when you:
• Register online or place an order for any of our services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

How will we use your data?
Hierbarcilla Ltd collects your data so that we can:
• Process your request for services, manage your account.
• Email you with special offers on other services we think you might like.

When Hierbarcilla Ltd processes your request for services, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent transactions.

How do we store your data?
Hierbarcilla Ltd securely stores your data at its London. U.K. office in an encrypted online format.

Hierbarcilla Ltd will keep your personal identification information for 18 months. Once this time period has expired, we will delete your data by deleting from our online system storage.

Marketing
Hierbarcilla Ltd would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Hierbarcilla Ltd from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please send an email to info@hierbarcilla.com.

What are your data protection rights?
Hierbarcilla Ltd would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Hierbarcilla Ltd for copies of your personal data. We may charge you a small fee for this service.

The right to rectification - You have the right to request that Hierbarcilla Ltd correct any information you believe is inaccurate. You also have the right to request Hierbarcilla Ltd to complete information you believe is incomplete.

The right to erasure - You have the right to request that Hierbarcilla Ltd erase your personal data, under certain conditions.

The right to restrict processing - You have the right to request that Hierbarcilla Ltd restrict the processing of your personal data, under certain conditions.

The right to object to processing - You have the right to object to Hierbarcilla Ltd processing of your personal data, under certain conditions.

The right to data portability - You have the right to request that Hierbarcilla Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@hierbarcilla.com

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?
Hierbarcilla Ltd uses cookies in a range of ways to improve your experience on our website, including:
• Understanding how you use our website

What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
• Functionality - Hierbarcilla Ltd uses these cookies so that we recognize you on our website, and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising - Hierbarcilla Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Hierbarcilla Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
The Hierbarcilla Ltd website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Hierbarcilla Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last reviewed on 30 May 2024.

How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@hierbarcilla.com

How to contact the appropriate authority
Should you wish to report a complaint or if you feel that Hierbarcilla Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner's Office.

Website: https://ico.org.uk/make-a-complaint/
Helpline: 0303 123 1113
Address:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF